Customer Relations Representative - State Farm Agent Team Member
Full Time • Shavertown, PA
Responsive recruiter
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Our agency is dedicated to creating a supportive and flexible work environment that prioritizes both professional success and personal well-being. Here's what we offer:
- Work-Life Balance: Enjoy work-from-home options for snow days or when you or your children aren't feeling well.
- Special Days Off: Celebrate your birthday with a day off and enjoy 11 paid holidays, including Christmas Eve and Christmas Day.
- Team Celebrations: We close the office for team lunches, including birthday celebrations and a festive Christmas lunch and party.
- Personalized Workspace: Each team member gets their own office space for privacy and focus.
- Professional Growth: We cover licensing and training costs, allowing you to work while completing your coursework.
- Convenience and Opportunity: No weekend hours, provided leads for sales, and unlimited earning potential with no commission caps.
Join our team and experience a workplace that truly values and invests in you!
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Melissa Walter - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Melissa Walter - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Shavertown.
- I have been a State Farm agent since 2011.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none